One-to-One RPC Troubleshooting Session
Ninety minutes focused on a specific RPC failure, timeout pattern, or confirmation delay you are seeing in production.
Who this is for
Developers who have already tried provider docs and community forums without resolution.
What you leave with
A written diagnosis with recommended configuration changes and links to relevant library articles.
What's included
- Pre-session log review (up to 24 hours before)
- Live screen-share debugging
- Follow-up email summarising findings
What's not included
- Implementation work on your codebase
- Guaranteed fix for third-party provider outages
How sessions run
- Submit error logs and endpoint URLs via contact form
- Session focuses on reproduction and root cause
- Summary delivered same day
Before you start
Redact private keys; share transaction signatures and timestamps where possible.
Capacity and constraints
One active issue per session; complex multi-service incidents may need a workshop instead.
Next step: Describe your RPC issue on the contact page.