Privacy Policy

Last updated: 27 August 2026

1. Data controller

Signal Grid Base Ltd ("we", "us") is the data controller for personal data collected through signalgridbase.click and when you enquire about or book our Solana mentoring services. Registered office: 264 Lyttleton Avenue, Bromsgrove, Worcestershire, B60 3LD, United Kingdom. Contact: hello@signalgridbase.click.

2. Data we collect

We may collect: name, email address, company name, team size, messages you send via our contact form, invoicing details for booked services, session scheduling preferences, and technical data such as IP address and browser type from server logs or analytics cookies if you consent.

3. How we use data

We use personal data to respond to enquiries, deliver booked programmes, send invoices, improve our library content, comply with legal obligations, and—if you accept analytics cookies—to understand which articles are read most frequently.

4. Legal bases

Under UK GDPR we rely on: contract performance (delivering services you book), legitimate interests (responding to enquiries and securing our website), consent (non-essential cookies and optional marketing if ever offered), and legal obligation where applicable.

5. Retention

Enquiry records are kept for up to twenty-four months unless a booking converts to a client relationship. Client and invoice records are retained for seven years for accounting and tax purposes. Cookie consent choices are stored locally in your browser until cleared.

6. Sharing

We do not sell personal data. We may share data with email hosting providers, invoice tooling, and video conferencing services necessary to deliver sessions, under data processing agreements where required. We may disclose data if required by law or to protect our legal rights.

7. International transfers

Some service providers may process data outside the United Kingdom. Where transfers occur, we use appropriate safeguards such as UK adequacy regulations or standard contractual clauses.

8. Your rights

You have rights to access, rectify, erase, restrict processing, object, and data portability where applicable. You may withdraw consent for cookies at any time via browser settings and our cookie banner. You may lodge a complaint with the Information Commissioner's Office (ICO) in the UK.

9. Security

We apply reasonable technical and organisational measures to protect data. No transmission over the internet is completely secure; please do not send private keys or passwords via email.

10. Children

Our services are directed at professional developers and organisations. We do not knowingly collect data from children under 16.

11. Changes

We may update this policy and will post the revised date above. Significant changes affecting active clients will be notified by email where appropriate.